Privacy Policy

d mark ("we") sets out this Privacy Policy ("this Policy") for how we handle users' personal information in the services provided on this website ("the Services"). This English version is a translation for reference; if there is any difference, the Japanese version prevails.

Article 1 (Personal information)

"Personal information" means "personal information" as defined in Japan's Act on the Protection of Personal Information: information about a living individual that can identify a specific person by name, date of birth, address, telephone number, contact details or other descriptions, as well as data on appearance, fingerprints or voiceprints, and information that can identify a specific person on its own, such as a health insurance card number (an individual identification code).

Article 2 (How we collect personal information)

When a user registers, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number and driver's license number.

We may collect transaction records and payment information, including users' personal information, made between users and our partners, from our partners (including information providers, advertisers and ad networks; "Partners").

When users use our Services, we may collect information about the device used (such as IDs that can identify the device), IP addresses automatically generated and stored when using the Services, the date and time of requests, activity history within the Services, and information about how users use the Services.

Article 3 (Purposes of collecting and using personal information)

We collect and use personal information for the following purposes:

To provide and operate our Services
To answer inquiries from users (including identity verification)
To send emails about new features, updates and campaigns of the Services the user is using, and about other services we provide
To contact users when needed, such as for maintenance, changes to terms, and important notices
To identify users who violate the terms of use or try to use the Services for fraudulent or improper purposes, and to refuse their use
To let users view, change or delete their registered information and view their usage
To bill users for paid services
To report usage of the Services to users
To improve the Services or develop new services
To ask users to take part in surveys, interviews and events related to the Services, or to report their results
To research and analyze usage history of the Services and use the results to improve and develop the Services and to deliver ads
Purposes incidental to the above

Article 4 (Use of cookies)

To analyze access to and use of this website and our Services (together, "the Website"), to deliver ads, and to make the Website more convenient, we may obtain cookies and similar files and technologies stored on the devices of users who access the Website. We may link cookies with users' personal information.

Because cookies linked with a user's personal information are personal information, we manage them in accordance with this Policy.
We may also provide cookie information to data management platforms operated by third parties, obtain from those third parties web browsing histories collected through cookies and their analysis, link them with users' personal data, and use them for purposes such as ad delivery.

Article 5 (Changes to the purposes of use)

We will change the purposes of use of personal information only when the new purposes are reasonably considered to be related to the previous ones.

When we change the purposes of use, we will notify users of the new purposes by our prescribed method or publish them on this website.

Article 6 (Security measures)

To prevent leakage, loss or damage of personal information and otherwise protect it, we take necessary and appropriate measures for its safe management, such as restricting access to personal information, limiting the people with access rights to the minimum necessary, and installing security software to prevent unauthorized access from outside.

Article 7 (Provision of personal information to third parties)

We will not provide personal information to third parties without the user's prior consent, except in the following cases and cases permitted by the Act on the Protection of Personal Information or other laws:

When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the person's consent
When it is necessary to cooperate with a national agency, local government, or a party entrusted by them in carrying out duties prescribed by law, and obtaining the person's consent may interfere with those duties
When the following items have been notified or published in advance and we have filed a notification with the Personal Information Protection Commission:
That the purposes of use include provision to third parties
The items of data provided to third parties
The means or method of provision to third parties
That provision to third parties will be stopped at the person's request
How the person's requests are accepted

Notwithstanding the preceding paragraph, recipients of information in the following cases are not considered third parties:

When we entrust all or part of the handling of personal information within the scope necessary to achieve the purposes of use
When personal information is provided as part of a business succession due to a merger or other reasons
When personal information is used jointly with specific parties, and the person has been notified in advance, or it has been made easily accessible to the person, of that fact, the items of personal information used jointly, the scope of joint users, their purposes of use, and the name of the party responsible for managing that personal information

Article 8 (Disclosure of personal information)

When a person requests disclosure of their personal information, we will disclose it to them without delay. However, we may not disclose all or part of it if disclosure falls under any of the following, and if we decide not to disclose, we will notify the person without delay. A fee of ¥1,000 per request is charged for disclosure of personal information.

When disclosure may harm the life, body, property or other rights and interests of the person or a third party
When disclosure may seriously interfere with the proper conduct of our business
When disclosure would otherwise violate laws and regulations

Notwithstanding the preceding paragraph, as a rule we do not disclose information other than personal information, such as history information and attribute information.

Article 9 (Correction and deletion of personal information)

If personal information about a user held by us is incorrect, the user may request correction, addition or deletion ("Correction") of the personal information by the procedure we prescribe.

If we receive such a request and decide that we need to respond to it, we will make the Correction without delay.

When we make a Correction under the preceding paragraph, or decide not to make one, we will notify the user without delay.

Article 10 (Suspension of use of personal information)

If a person requests that we stop using or delete their personal information ("Suspension") because it is being handled beyond the purposes of use or was obtained by improper means, we will carry out the necessary investigation without delay.

If, based on the investigation, we decide that we need to respond to the request, we will carry out the Suspension without delay.

When we carry out a Suspension under the preceding paragraph, or decide not to, we will notify the user without delay.

Notwithstanding the preceding two paragraphs, if Suspension would be very costly or otherwise difficult, and alternative measures can be taken to protect the user's rights and interests, we will take those alternative measures.

Article 11 (Changes to this Privacy Policy)

Except as otherwise provided by law or this Policy, the contents of this Policy may be changed without notice to users.

Unless otherwise specified by us, the revised Privacy Policy takes effect when it is posted on this website.

Article 12 (Contact)

Please send any inquiries about this Policy to the contact below.

Please contact us through the contact form.

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